Support
Questions and answers
Short answers to the questions people ask most about SiteBrief.
12 questions
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Does it need an internet connection?
No. SiteBrief works fully offline. The app does not have permission to use the internet.
Where are my surveys and photos stored?
In the app’s private storage on your phone. Other apps cannot read it, and Android cloud backup is turned off for this app.
Does the app record my location?
No. SiteBrief does not ask for location access. If your camera app adds a location to a photo, SiteBrief removes it when the photo is added.
Why don’t my survey photos appear in my gallery?
Photos taken from SiteBrief are stored privately with the survey. Some camera apps may also keep their own copy, depending on their settings.
Is the PDF a scaffold design, inspection or safety certificate?
No. It is information recorded during a site visit, for review by a competent professional. Every PDF says so.
How accurate are the measurements?
They are approximate. Each value shows whether it was measured on site, provided by the client or estimated. The app checks for obvious mistakes but cannot verify values.
Can I use feet and inches?
Yes. Record values in metres, millimetres, feet or inches, and choose whether conversions are shown in metric or imperial.
Who sees the PDF?
Only the people you send it to. When you share it through another app, such as email or a messaging app, that service handles it under its own terms. You can leave client details and internal notes out of the PDF.
How do I move my surveys to a new phone?
Go to Settings, choose Create backup and save the file somewhere you can reach from the new phone. On the new phone, install the app and choose Restore from backup. Backups are not encrypted, so keep them private.
How do I delete my data?
Delete a single survey from its menu, or use Settings > Delete all data. Uninstalling the app also removes its data.
Are there adverts or in-app purchases?
No. The app has no adverts, subscriptions or in-app purchases.
Which phones does it work on?
Android phones running Android 7.0 or later.
Still need help?
Email support@bms22.living. Please don’t send photos or client details unless we ask for them.
Questions about privacy or your data: privacy@bms22.living